Dynamics GP workflow uses the Active Directory Manager field to determine the user's manager.
The user account must have a First name, and a manager defined in Active Directory to allow the user to be selected as a manager on a workflow.
Additional Info
https://community.dynamics.com/gp/b/dynamicsgp/archive/2014/10/09/workflow-2-0-39-s-workflow-user-setup-window-options-part-3-workflow-role.aspx
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