Tuesday, May 15, 2018

LS NAV - Scanning an item causes the error "Coupon does not exist"

This is because the item number just happens to match the barcode mask on the coupon, and is causing the coupon to to trigger instead of just looking up the item.

Adjust the barcode mask on the coupon if possible, or stop using the item numbers

Ensure that a Coupon Reference number is filled in and in use on the barcode mask to prevent it from hijacking valid item barcodes

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