Wednesday, June 29, 2016

Process Mapping Notes


  • What does my business do to add value to my customers? High level processes
    • Does this represent my core business?
    • Are these areas vital to my business for our current strategy? (Survival, expansion)
    • Can I break this up into subprocesses?
    • What plant and equipment do we need to make this process work efficiently?
    • Start with the high level map to help guide what needs to be mapped
    • always begins with some supply chain, and ends with some customer chain
    • Value chain needs to be analyzed for Standards, Quality and Risk in each process
    • Map the processes that will have the largest impact in terms of risk or quality
  • Analysis of Value Chain
    • Remove processes that do not add value
    • Identify root causes and symptoms
  • AACE.org
    • Provides cost indexes for labour across the world
  • Cost of Quality
    • Prevention Costs
    • Appraisal Costs
    • Internal Failure Costs
    • External Failure Costs


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