Friday, November 22, 2024

LSC Member Management

  •  Member scheme must have min and max points set. The range between is what will keep the member in the current level
  • When a member qualifies for an upgrade or downgrade, this is triggered from the POS, and will create an upgrade entry that only triggers on the next day.
    • You would have to adjust the next check date to get it to detect immediately when running the upgrade/downgrade routine
  • Old member accounts may not pick up points if they were incorrectly imported, try creating a new account and using that
  • Go to contact>Assign Card>Select Active Card

Wednesday, November 20, 2024

BC Print Separate Remittance

  •  Payment Journal>Related>Payments>Send Remittance Advice>Printer>Default Printer
  • You can connect this report to the check printing if required.

Wednesday, November 6, 2024

LS One License Activation Errors

 Related Errors:

License will expire

License Activation Failed

Issue:

An old or demo license may get stuck in the local windows folder, and is unable to be automatically deleted.

Manually deleting the license file allows a new license to be downloaded to the machine.

Standard procedure:

  1. Go to the licensing portal
    1. Disable then enable the licence
  2. On the local machine, navigate to C:\ProgramData\LS Retail\LS POS
    1. Delete the License file
  3. Launch the POS
    1. Enable the license from the POS
    2. https://help.ls-one.com/Content/HelpTopics/General/POSLicenses.htm
  4. Select License>Next