Sunday, September 29, 2019

Dynamics GP - GP crashes when VBA mods are present when trying to send e-mail using Office 365 Outlook ProPlus after version 1808

https://community.dynamics.com/gp/b/dynamicsgp/posts/dynamics-gp-crashes-closes-when-emailing-after-office-update

Office ProPlus versions
https://www.msoutlook.info/question/200
https://docs.microsoft.com/en-us/officeupdates/update-history-office365-proplus-by-date

Version Numbers
Outlook 978.0
Outlook 988.5
Outlook 20009.0
Outlook XP/200210.0
Outlook 200311.0
Outlook 200712.0
Outlook 201014.0
Outlook 201315.0
Outlook 201616.0
Outlook 201916.0
Office 36516.0
Original Method
https://superuser.com/questions/1380385/how-to-downgrade-office-365





  • Download the Office Deployment Tool.

    • Install and extract it to a ODT folder in Desktop. It contains two files: Setup.exe and Configuration.xml.
    • Open Configuration.xml file, edit it with the following text, then save it as a new file RevertOffice.xml in the same folder of Setup.exe:
    • <Configuration> <Updates Enabled="TRUE" TargetVersion="16.0.10730.20380" /> </Configuration>
      1. In Windows, click Start, search for cmd, right-click Command Prompt, click Run as Administrator.
      2. Switch to the file location for the Setup.exe file. For example, type cd C:\Users\Administrator\Desktop\ODT
      3. Run the following command: setup.exe /configure RevertOffice.xml
      4. Start Word 2016, go to File > Account, under Product Information, click Update Options > Update Now.
      5. Check if the Office is reverted to your targeted version.
      6. Disable Office Update to avoid it update to higher version: In Word 2016, click File > Account, under Product Information, click Update Options > Disable Updates.
    Note: Even after doing the downgrade, there will be no visible indication that outlook has been downgraded.
    Simply try to send your e-mail from GP and see if that works.

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