Thursday, May 19, 2016

Dynamics NAV - LS Retail - LS NAV Start cannot connect


  • This happens if the NAV service is not running.
  • Ensure that the windows account used to run the NAV service is added to the local sql as sysadmin,  db-owner
  • Launch the regular NAV client and attempt to connect to the local service before launching the LS NAV start
Solution:
Change default connection string on nav shortcut
  • Navigate to C:\Users\<user>\AppData\Roaming\Microsoft\Microsoft Dynamics NAV\110
  • Open ClientUserSettings in notepad
  • Look for     <add key="ClientServicesPort" value="7046"/>
    • Change it to the port of the instance you are trying to connect to
  • Look for      <add key="ServerInstance" value="DynamicsNAV71"/>
    • Chnage it to the name of the instance you are trying to connect to

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