NAV/BC - How to email statements to multiple customers with different emails

• Complete SMTP setup
• On customer card>General>Document Sending Profile
• Setup and select a profile configured to email
• Email = Yes (Prompt for settings)
• Attachment = PDF
• File = PDF 
• Navigate>Customer>Document Layouts MUST be configured with specific emails per document, per customer
• Note, the email address of the customer and contact ARE NOT USED
• Default statement report is R1316
• C8800 Custom Layout Reporting
• Click on Report>Statement
• Enter starting and ending date
• Report Output = Email
• Tick print although email is missing
• A zip file is generated with all statements if it cannot email

Error "You cannot send the email, would you like to download the attachment"

• Ensure you use R1316
• Run the "Setup Email" wizard, then NEVER TOUCH the SMTP Setup screen again
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