Saturday, November 10, 2018

LS NAV PMS - Terminals locks or freezes up sometimes after prescription transaction

Solution:
The transaction is stuck on the POS, and even after a restart, the POS will attempt to reload the bad prescription and lock up the terminal again.
To prevent this, the POS Transaction Header.Voided field on the terminal database must be set to 1 via either sql or the dev environment.

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