Dynamics GP - Returns Management - RMA Type Selected is invalid for this process
- To create a return from an SOP document go to
- Sales Transaction Entry>Additional>Create Return
- If you get the error message "RMA Type Selected is invalid for this process" untick the "Create RMA" box
- To permanently remove this default check
- Go to the Registration window from Tools >> Setup >> System >> Registration
- Uncheck the Returns Management module
- This will prevent you from using the actual Field Service Returns Management, and limit the functionality to only SOP returns
- Click OK
- Select Return Type ID
- Select Customer
- Select Posted SOP Document to return
- Select Items to Return
- Adjust quantities to return in necessary in the "Return Quantity" line item field
- If you have already returned against this sop document, you will get a warning, but it will not stop you from returning against it again
Just a note, the reason code that is in this 'create return window' is not stored anywhere.
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