Friday, August 4, 2017

Dynamics GP - Integration Manager 2016 - Root data not found, Could not access Microsoft.Dynamics.GP.IntegrationManager.ini file

Cause: UAC is on, and IM has been installed to one location, but then uninstalled and reinstalled to another location.

The xml files in the C:\Users\%userid%\AppData\Roaming\Microsoft Corporation\Microsoft Dynamics GP\16.0.0.0
folder cannot be overwritten, even when run as administrator causing im to constantly point to the old location


Resolution

  • Delete the following folders
    • C:\Users\%userid%\AppData\Roaming\Microsoft Corporation\Microsoft Dynamics GP\16.0.0.0 
  • Relaunch IM as administrator, and that should generate a new xml file to the new path

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