Whenever you attempt to launch Excel, Word, Outlook, OneDrive, OneDrive for Business to sync to Sharepoint, or any Office product, it repeatedly prompts you to login with your Office 365 account. After you enter it the first time, the screen becomes unresponsive. You can click "sign in", but it doesn't do anything.
Solution:
http://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365legacy-mso_oapps/onedrive-for-business-keeps-asking-to-sign-in/f98b8098-a5a5-4a6b-ba9d-bb06b9674f27?page=2
- Go to Control Panel\All Control Panel Items\Credential Manager
- Click on Windows Credentials on the top
- Scroll down to "Generic Credentials"
- Click on the down arrow and Remove any credentials with the word "Office" in them
- press win+r > input regedit > ok to run the registry editor.
- navigate to and delete the following key and all of its subkeys from the registry.
- hkey_current_user\software\microsoft\office\16.0\common\identity
- open word > file > account > under user information > sign in with your office 365 account.
You can also try this
http://blog.fpweb.net/office-2013-remove-multiple-credential-prompts-in-onedrive/#.V4ejaLgrKhc
Add a registry entry for
http://blog.fpweb.net/office-2013-remove-multiple-credential-prompts-in-onedrive/#.V4ejaLgrKhc
Add a registry entry for
- hkey_current_user\software\microsoft\office\16.0\common\identity
- Add Dword value 32
- NoDomainUser, value 1
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