You get this error when you try to run a report after you publish an excel report to sharepoint
The data connection uses Windows Authentication and user credentials could not be delegated. The following connections failed to refresh:
Solution:
This solution only works if you have Kerberos enabled.
- Open SharePoint 2010 Central Administration
- Navigate to the System Settings section
- Click Manage services on server
- Click Start next to Claims to Windows Token Service
Also ensure it is actually running under services.msc
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