This occurs due to unposted assembly entries
Even if you post the assembly afterwards, the serial error stays on the statement
To resolve
- Confirm if the assembly for the serial number was posted
- View the error by opening the statement, click on serial no errors.
- Search for the serial number under the item ledger entries under Serial no. column
- Remove the error flag on the Trans. Sales Entry
- Find the transaction number in the Trans.Sales entry table or Serial No.
- Set Serial/Lot no not valid to 0 (untick it)
- Find the transactions number or serial no in the Transaction Status Table
- Set Serial/Lot not valid to 0
update [CRONUS$Transaction Status] set [Serial_Lot No_ Not Valid] = 0 where [Serial_Lot No_ Not Valid] > 0
update [CRONUS$Trans_ Sales Entry] set [Serial_Lot No_ Not Valid] = 0 where [Serial_Lot No_ Not Valid] > 0